Refunds and Returns

Digital Products

All digital download sales are final.

Print Products and Apparel

MadebyJP.net products come from a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, We offer a free replacement or a refund if you contact us within 20 days of product delivery. Please get in touch with our team using the contact information in the email from your order. Make sure that you provide a clear description of the issue and a good clear photo of the damaged product.